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Customer Feedback

Reviews About Our RV Dealer

At Murphy RV, we pride ourselves in taking care of our customers, and we love hearing honest feedback from you. Our dealership in Melbourne, FL kindly asks you to leave a review about your experience with our staff and the service that we have provided. 

We also love to hear about your RVing adventures! Please continue to send cards and letters our way as we aim to further connect with those passionate about the RV lifestyle. Our testimonials are a way for you to learn about other RVers’ experiences with our dealership while helping us improve or tweak our operations. If you want any information about our Melbourne dealership and how we can get you into the camper of your dreams, be sure to contact us at Murphy RV. We look forward to hearing from you and seeing you at our dealership very soon!

Excellent, local RV shop

Lisa and the service department are wonderful. Answer all your questions. Call you. To update you on any changes and or fee issues. Answer all questions in a timely manner.
Work is returned, and the time stated.
I can’t say how helpful and wonderful they are
Really enjoy working with them as opposed to big chain.
- Susan from Melbourne, FL

Great Resource

Conveniently located, easy in and out access. Murphy RV has been excellent with regard to service needs, contact with any updates, honest pricing.
Lisa and the repair and maintenance crew are awesome
- Susan from Melbourne, FL

A very "Happy Camper"

Parts/Service are phenomenal. Have needed to get parts for my 2017 Coleman and they were ordered and I had them within two days (at the most), which is fantastic -considering other RV dealers were pathetic in their work ethics. Just had the A/C unit replaced at Murphy RV - took it in on a Monday and got it back on Thursday (in the same week). My Service Advisor is Lisa Shaw and she is definitely "Awesome". Will definitely be recommending Murphy RV to everyone I know. Thanks again for your fast service :) - Kevin from Melbourne, FL

Thank you so much Mr. Josh!

“10/10 recommend! Josh assisted us and was able to show us RV's within our budget. We were able to leave with a beautiful Springdale travel trailer thanks to Josh outstanding hard work and determination! We will 100% be going back when ready to purchase another RV.” Anybody that makes my daughter smile is my kind of GUY. Murphy you have an excellent guy in Josh! - Rodney from Melbourne, FL

Murphy RV Service is Top Notch

The service writer Lisa was always a pleasure to see, especially that winning smile. She was very helpful in getting everything setup to complete the service I requested. The request was to build and install a Fast Master Products Swivelwheel DW58 Tandem Tow onto our RV. They had never done that before. To say the least it was a new experience for everyone involved. John the service tech did an absolutely excellent job of building, installing and wiring everything up to allow hauling my Harley and towing my Jeep Wrangler behind the Swivelwheel. John explained everything to me and had some excellent advice (hope I can remember it). I want to thank Jimmy the service manager for allowing these guys to take on such a project. Was a pleasure just visiting with Jim when we stop by. Thanks again guys for such a great experience. You are my go to guys…… - Jerry from Vero Beach, FL

Outstanding support!

The helpfulness of everyone involved in my problem-solving predicament today was unbelievable. From the fixed operations director, parts specialist, and office support/dispatching agent, I left pleasantly surprised that my problem was solved! - Stan from Melbourne, FL

Had our Keystone Outback floor fixed and toilet replaced.

They did an awsome job, Paul and his team deserve more than 5 stars, if we ever need anything else fixed we will be calling Paul and his team first. - William from Titusville, FL

Great staff, great service!

I reached out to Murphy RV Service after damaging the electric cord on my Class B RV. I was only in the area for 1 day and they fit me in for the repair. Everyone from the front office staff, repair tech and service manager were caring, friendly and knowledgeable. Paul explained repair options and related safety issues clearly. Repair was completed same day and at a reasonable cost. What a great experience in a stressful (for me) situation. I will definitely be back if I have RV Service needs. - Laurie from MI

Just shopping

We were here for Christmas vacation and stopped in in just to look at diesel pushers. Even though we told the salesman we were not interested in any of his inventory he was still very helpful and unlocked a couple to let us walk through. Thank you for the help - Will from Hadar, NE

Thanks again to Murphy RV team!

My experience at Murphy RV sales was exceptional from start to finish! I had an appointment the next day and I showed up a day in advance,
I would stop by!
When I arrived there they still took the time to look at my fridge defect!
they found the problem quickly and changed the part!
Very honest repair bill!

I highly recommend them, professional, fast, efficient and friendly team!
Thanks again to Murphy RV team!

« I from Quebec, Canada »

- Sylvain from

Murphy Rv Service

The service department people are wonderful!!! Paul the service manager is extremely knowledge about all RV's. They were real Blessing to me!!! Thanks to all of Murphy RV, you guys were Great!!! - Joe from Micco, FL

Excellent service

A rare gem in a very frustrating part of RV ownership. We are not difficult people but have found the servicing of our various RV’s over 20 years of ownership at multiple service outlets to be the most annoying and expensive part of RV ownership. Our experience with the service department at Murphy is hands down the best experience we have ever had with any RV service department. You have to enter RV ownership expecting unexpected, inconvenient and expensive repairs. This service department is hands
down the best we have ever experienced. Expeditious, knowledgeable, honest, and flexible in helping get my RV back up to speed. RV ownership and repairs are much more like a boat than a car, and you have to have realistic expectations of expense and inconvenience. Murphy RV service is far and above your best partner to get back to the campsite. They are top notch. If you are disappointed with them you should seriously consider a different hobby than RV ownership.
- Edward from Melbourne, FL

Highly recommend

The Service Manager, Paul, was very helpful and knowledgeable. Tyler, who worked on my RV was great. He communicated any issues that arose, and did a great job. Lisa, in the service department was very helpful, and it was evident, that she cares about customer satisfaction. - Wayne from Crestview, FL

Excellent service Department

The service manager Paul Horschel was very, very helpful. He was very thorough in his initial assessment -spending time to understand what service I needed. He gave me a good estimate of completion date and explained the hourly fee's thoroughly. He called me to review and get approval once they completed some diagnostics. The service was excellent and completed on time, all the staff were very courteous and friendly. When I picked up my rig, Paul took time to explain something to me that didn't need repair but which I just needed a better understanding of how it worked and he took a few extra minutes to explain it to me
To me, this is above and beyond the kind of service I have received at other places.. This is a top-notch service department and they will get all my service business from now on.
- Sue from Melbourne, FL

Al Busy - Excellent

Talking to Al he was informative without being pushy. Knows his campers. You can tell he's camped and takes the time to know his inventory. Refreshing. - Manuel from Medina, OH

Intermittent electrical issues with our Thor Sequence class B rv

We called several of the better known establishments all were a month or more out for an appointment. Stopped by Murphy's service dept got an appointment for the next week which happened to be the day before hurricane Ian hit. Very hectic there that day but Paul spent an hour or so with me, diagnosed the problem, ordered the part,and had me fixed in a week.
Murphy wasn't open when we bought our rig, but Paul and his crew treated us like family. We'll be using Murphy for all our RV needs.
- Mick from Melbourne, FL

Expertise and excellent services

They made an estimate and they respected the amount of the repairs. Paul and his personel were eager to help us in order for us to leave satisfied. He explained in details what was wrong with our water heater and repaired it in a good time frame. We highly recommend their excellent services. - Andre from Montreal, QC

Great RV Dealership!

I buy a new RV every few years, this RV dealership is definitely the best of them all. I walked in, checked out a few RVs, made an offer, and that offer was accepted, easy as that! The sales manager I worked with was Gene Ford, nice guy, and easy to work with. In closing, let me give a special shoutout to those that I worked with during my experience with Murphy RV, Brian Frein, Tyler Flemming, and Paul Horschel, all great guys with even better customer service skills. Murphy RV, you are the best, I'll see you again in a few years. Robert S - Robert from Melbourne, FL

Great RV Dealer

Everyone that was involved from sales to financing (Alan, Gene, Jay, Margo) were superb. Their knowledge in every aspect to purchase the RV made the process go smoothly. I live in Ohio and found the RV online. Everyone responded quickly to my questions and worked with me from start to finish to complete the purchase and pick up the RV. The suggested service to transport the RV to another location was top notch. - Bonnie from Germantown, OH

Things happen!

The true testament of a great company is their ability to deal with a challenge. From the tech to the owner this was handled with the utmost professionalism rarely seen these days. This will surely grow this RV dealership into the measure others should attempt to emulate. Thanks job well done! - James from Palm Bay, FL

Things happen!

The true testament of a great company is their ability to deal with a challenge. From the tech to the owner this was handled with the utmost professionalism rarely seen these days. This will surely grow this RV dealership into the measure others should attempt to emulate. Thanks job well done! - James from Palm Bay, FL

Fantastic Service

Brandon in finance department called me back same day after I applied online. Made the transaction seamless and simple! On site was personable and had me in and out with paperwork completed quickly. Highly recommend Murphy RV! - Catherine from Melbourne, FL